Responsible Gaming

At tkok1 Responsible Gaming
Stay in control, stay having fun

Gaming is at its best when it's a source of joy. tkok1 wants every user to play safely and mindfully. Responsible gaming isn't just about rules — it's about taking care of yourself.

18+ Only Limit Setting Features 24/7 Support
Key Benefits of Responsible Play

What tkok1 does to keep your gaming experience safe and enjoyable

Deposit Limit

You decide how much you can deposit per day, week, or month. tkok1 strictly enforces that limit — no additional deposits are permitted beyond what you set.

Time Control

Decide how long you'll play before you start. tkok1's time limit feature sends you reminders after a set duration and can end your session automatically if needed.

Cooling-Off Period

Need a short break? Activate cooling-off on tkok1. You can pause your account for anywhere between 24 hours and 6 weeks.

Self-Exclusion Feature

You can choose to temporarily or permanently close your tkok1 account. Once self-exclusion is active, you will not be able to log in during that period.

Loss Limit

Set a maximum amount you're willing to lose per day or week. Once you hit that limit, tkok1 automatically prevents any further bets from being placed.

Age Verification

Only users aged 18 and above may create an account at tkok1. KYC verification ensures minors are completely blocked from accessing the platform.

What Responsible Play Is and Why It Matters

Responsible play means keeping gaming as a form of entertainment — never treating it as a source of income or a way to cope with stress. tkok1 believes that gaming which no longer brings joy, or which negatively affects other areas of your life, should not be continued.

Many people in Bangladesh enjoy online gaming as a leisure activity. But for some, it can quietly spiral out of control without them realizing it. tkok1 gives you the tools to recognize that moment and step back.

Our responsible gaming platform goes beyond just providing tools — we want you to recognize when to stop, understand your own limits, and seek help when you need it.

Signs of Problem Gambling

If you notice any of the signs below, take a moment to pause and honestly assess your situation. These are not signs of weakness — they are the first step toward self-awareness.

  • Feeling the urge to keep playing in order to win back money you have lost.
  • Hiding your gaming habits from family or friends.
  • Prioritizing gaming over work, studies, or personal relationships.
  • Being unable to stop gaming even when you want to.
  • Feeling restless or irritable when you're unable to play.
  • Gaming with borrowed money or by dipping into savings.
  • Turning to gaming to escape stress or depression.
  • Gradually spending more time and money on gaming over time.
Warning: If several of the above signs apply to you, don't wait — contact tkok1 support or activate the self-exclusion feature right away.

Simple Habits for Safe Gaming

Responsible gaming at tkok1 isn't about strict rules — it's about building simple habits that make your experience more enjoyable.

  • Set your budget first: Decide your monthly spending limit in advance and stick to it.
  • Track your playing time: Take short breaks instead of playing for hours on end.
  • Losing is normal: Remember, gaming is meant to be entertainment — losing is a natural part of it.
  • Stay calm: Take a break from playing when you feel angry, frustrated, or overly emotional.
  • Keep up other hobbies: Don't let gaming be your only outlet — make time for family, friends, and other interests too.
  • Don't play under the influence of alcohol or drugs: Responsible decisions are only possible with a clear and sound mind.

How to Set Limits at tkok1

1
Go to Account Settings

Log in to the tkok1 app or website and open the "Responsible Gaming" section from your profile menu.

2
Choose Your Limit Type

Deposit limit, loss limit, session time limit, or windfall limit — choose what works best for you.

3
Set an Amount and a Time Limit

Set limits on a daily, weekly, or monthly basis. Reductions take effect immediately.

4
Confirm

Confirm your limit via OTP verification. A cooling period of 24–72 hours applies when increasing limits.

5
Reach Out to Support When Needed

For any issue, the tkok1 support team is available 24/7 to help. You can also contact support to request self-exclusion.

For Family & Loved Ones

If someone close to you seems to be spending excessive time or money on gaming, don't ignore it — have an open, honest conversation. tkok1 supports third-party exclusion requests on behalf of family members.

Problem gambling is a behavioral issue — not a personal failing. With the right support and awareness, recovery is possible. tkok1 believes in working together with families to find solutions.

For family support: Email us at [email protected] and mention "Family Support" in your message. Our team will handle the matter with full confidentiality.

Check Yourself

Ask yourself the following questions honestly:

1 Have you spent more time or money on gaming than you planned?
2 Have you placed more bets trying to recover money you lost?
3 Has gaming caused arguments or disagreements with family or friends?
4 Have you tried to stop playing but couldn't?
5 Has gaming caused you to neglect work or family responsibilities?
2 or more "Yes" answers contact tkok1 support or activate self-exclusion.

Help Center

Beyond tkok1 support, you can also reach out to external resources:

  • National Mental Health Helpline: 16789
  • Kaan Pete Roi (Bangladesh): 01779-554391
  • Our support: [email protected]
Type "Responsible Gaming" in tkok1 live chat to receive priority support.

The tkok1 Commitment

  • Access to gaming will never be granted to minors, under any circumstances.
  • Self-exclusion requests are granted immediately, no questions asked.
  • We proactively reach out if we notice unusual gaming patterns.
  • All responsible gaming tools are completely free and available at all times.
  • Decreasing a limit takes effect immediately — increasing one requires a cooling-off period.
FAQ

Frequently Asked Questions About Responsible Gaming

Yes. For temporary self-exclusion, your account can be reactivated once the set period has ended. However, permanent self-exclusion cannot be reversed. No promotional communications will be sent while self-exclusion is active.

Yes. Requests to lower a limit take effect immediately. However, increasing a limit requires a cooling-off period of 24 to 72 hours — to prevent decisions made in the heat of the moment.

Start with a calm, empathetic conversation — avoid placing blame. You can submit a third-party exclusion request through tkok1 support. Professional help is also available through the National Mental Health Helpline (16789) or Kaan Pete Roi (01779-554391).

No, it is strictly prohibited. tkok1 verifies age through KYC. If an underage account is detected, it is immediately closed and all transactions are reversed.

No, entirely free. All of tkok1's responsible gaming tools — deposit limit, loss limit, session time, cooling-off, and self-exclusion — are available at no cost, at any time.
Safe Gaming

Play Responsibly, Win Happily

Set your limits at tkok1, stay in control, and enjoy gaming purely as entertainment. Register today.

বাংলা